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  • AVT Corp.: Unified Messaging solutions, voice, CTI, fax and email.
  • Alston Tascom, Inc.: A comprehensive call center database information and network telephony system.
  • CCS, Inc.: Software which integrates existing telephone systems with host data to provide features such as screen pops, intelligent routing and auto-dialing.
  • CITEL Technologies: Developers of desktop CTI for small and medium sized companies at affordable prices.
  • ChaseData Corporation: Sells predictive dialing systems and call center software for small and medium companies.
  • Chrysalis Software: Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line.
  • ComTek International: Design, development, implementation and support of distributed CTI and IVR software solutions.
  • Computer Talk Technology: A call center solutions company specializing in server based automatic call distributors (ACD) and interactive voice response (IVR).
  • Computer Telephony Solutions, Inc.: Offering interactive voice response, intelligent call routing and ACD software.
  • Cytech Marketing Group, Inc.: PC based automatic and predictive dialers for lead generation and telemarketing.
  • Data-Tel Info Solutions: Offering a fully featured predictive dialing system.
  • Dialogic Corporation: Dialogic designs and manufactures Computer Telephony components for voice FAX, Speech Recognition, IP Telephony, Telephone companies, wireless and Call Center applications
  • Dialpro Northwest, Inc.: Providing call center and other CTI products for North American businesses.
  • E3Net: Specialises in computer telephony solutions software, including voice and data verification and confirmation applicatons.
  • EPOS Corporation: Interactive Voice Response and Web self service solutions for education, Human Resources, utilities and government.
  • Eletech Enterprise Co.: Digital recorder that logs up to 64 channels of telephone calls. Record, store and manages telephone conversations.
  • Emerging Voice Technology, Inc.: Software development company specializing in voice applications development, call center automation and line quality testing.
  • Genesys Corporation Homepage: Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for voice, Internet, and email.
  • IP5 Corporation: Computer telephony systems. Call center. VoIP VoATM. UnPBX, NT-PBX. CT software.
  • ISDN Technologies: Call center predictive dialers.
  • Interactive Intelligence, Inc.: Computer telephony solutions for enterprises and call centers providing PBX, ACD, IVR and unified messaging functionality.
  • Interactive Telesis Inc.: Provide IVR services, automated consumer surveys for credit/prepaid calling cards, digital recording and playback services, store/dealer locators, automated shareholder communication.
  • IntraNext Systems: Offering the NextSys range of CTI client and server products.
  • Java (TM) Telephony API: Sun's JTAPI specifications website. Software provides various call center services.
  • Komtel, Inc.: Interactive voice response, web-based reporting applications and services for merchandisers and mystery shoppers.
  • Line4, Inc.: Computer Telephony Integration software solutions for call centers.
  • MASTAR: Answering service software that integrates with DID, digital telephone switches and ISDN, and offers message management, paging and billing.
  • MarkeTel Systems: Providing predictive dialers to improve the productivity of outbound call centers.
  • Maxxar Corporation: Full service provider of computer telephony integration and electronic data access solutions.
  • Micro Delta Corporation: Computer based autodialers for lead generation, emergency notification and school to home telecommunications.
  • NEX, Inc.: Provider of Computer System Assembly and Integration Services for CTI, Internet Appliances and Industrial Computers.
  • NetCall Telecom: Intelligent telephony services for more efficient customer response, qualification and conversion.
  • Noble Systems Corporation: Offering predictive dialers and intelligent inbound call routing products to support blended call centers.
  • Periphonics: Develops, markets and supports products and professional services for Computer Telephony Integration and Telecom Enhanced Network Services.
  • Quality Call Solutions: QCS, a provider of call/contact center solutions since 1991, offers CTI and IVR products, computer telephony and services.
  • SynreVoice Technologies Inc.: Specializes in providing state-of-the-art computer telephone integration (CTI) and automated voice processing systems.
  • TALX Home Page: Providing services and software including interactive voice response (IVR) and CTI.
  • Telenet Solutions: Computer Telephony Integration consulting and systems istallation specialists.
  • U.S. InfoTel: Provides predictive dialing solutions for the call center industry.
  • Welltech Computer Co., Ltd: Offering CTI products. Located in Taiwan.
  • Windows to Technology: Solutions for business, telecommunication equipment.
  • XTEND Communications: Supply computer telephony integration (CTI) solutions for specialized vertical markets including healthcare, hospitality and public safety. Provides a listing of current distributors and development partners

 

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